Name (optional):

Date of Service:

1) Were you satisfied with the ease of scheduling an appointment?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

2) Were you greeted in a prompt and friendly manner?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

3) Were all of your service requests and concerns performed and addressed to meet your expectations?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

4) How would you rate your satisfaction with the level of communication during the repair process?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

5) Were you satisfied with the explanation of the services and charges provided?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

6) How would you rate the quality of work performed?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

7) How would you rate your overall experience?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

8) What is the likelihood that you will return to All About Automotive for servicing your vehicles?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

9) What is the likelihood that you will refer All About Automotive to your friends and family?

Poor

Fair

Average

Above Average

Excellent

Not Applicable

10) What is one thing that All About Automotive could do to improve the experience?

And Last, how did you find us?

Chamber of Commerces
Gresham Troutdale

Newspaper

Internet Search Engines
Google Superpages

Phone Book